Privacy Policy Handi-Care Intl.
Privacy Policy
Effective Date: January 18, 2026
Organization: Handi-Care Intl. (“HCI”, “we”, “us”, “our”); Canadian registered charity BN 889046397RR0001
Registered Address: 38 Larwood Blvd, Toronto, Ontario, Canada M1M 2M5
Email: info@handicareintl.org
1. Purpose and Scope
This Privacy Policy explains how HCI collects, uses, discloses, retains, and protects personal information when you:
- visit our website;
- donate, register, volunteer, or participate in events;
- subscribe to communications; or
- otherwise interact with us online or offline.
This Privacy Policy applies to information collected by HCI. It does not apply to third-party websites or services you may access through links on our website.
2. What We Mean by “Personal Information”
“Personal information” generally means information about an identifiable individual, such as name, contact details, donation details, and communications preferences. It does not include anonymous or aggregated information that cannot reasonably be linked to you.
3. Personal Information We Collect
Depending on your interactions, we may collect:
A. Information you provide
- Contact details: name, email, mailing address, phone number
- Donation and fundraising information: donation amount, donation frequency, tax receipting details, and related communications
- Volunteer and event information: registration details, availability, preferences
- Communications: inquiries sent via forms/email, feedback, and correspondence
- Consent and preferences: opt-in/opt-out choices, communication settings
B. Information collected automatically (website usage)
- Device and technical data: IP address, browser type, device identifiers, operating system
- Usage data: pages viewed, referring URLs, approximate location (e.g., city/region), time spent
- Cookies and similar technologies (see Section 9)
C. Payment information
4. How We Use Personal Information
We use personal information for purposes such as:
- Processing donations and issuing tax receipts
- Managing donor relationships and responding to inquiries
- Administering volunteer, program, and event activities
- Improving our website and services (analytics, troubleshooting)
- Communicating updates, fundraising messages, and organizational news (subject to your consent preferences and applicable law)
- Preventing fraud and maintaining website security
- Complying with legal and regulatory obligations
5. Legal Basis / Consent (How We’re Allowed to Use It)
We generally collect, use, or disclose personal information with your knowledge and consent, except where permitted or required by law. For electronic communications, we seek consent consistent with Canada’s Anti-Spam Legislation (CASL) .
You may withdraw consent at any time (subject to legal/contractual restrictions) by contacting us or using unsubscribe mechanisms where available.
6. When We Share Personal Information
We may share personal information with:
- Service providers that help us operate (e.g., website hosting, email platforms, CRM/donor management tools, analytics providers, payment processors), under agreements requiring appropriate safeguards and limited use.
- Professional advisors (e.g., legal, accounting) as needed.
- Authorities where required by law, court order, or to protect rights, safety, and security.
- Successor organizations in the event of a merger, reorganization, or similar transition (subject to appropriate safeguards).
We do not sell personal information.
7. Cross-Border Processing
Our service providers may store or process personal information outside your province or outside Canada. In such cases, information may be subject to the laws of the jurisdiction where it is processed. We take steps to require service providers to protect personal information with appropriate safeguards. (For international visitors, cross-border transfers may be subject to additional restrictions where applicable.)
8. Data Retention
We retain personal information only as long as necessary for the purposes described above, including:
- Tax and financial recordkeeping (e.g., donation receipts and related records)
- Operational needs (e.g., volunteer/event administration)
- Legal and compliance obligations
When no longer required, we securely destroy, anonymize, or de-identify the information.
9. Cookies and Similar Technologies
We may use cookies and similar tools to:
- Enable core site functions;
- Remember preferences;
- Understand website traffic and performance.
You can control cookies through your browser settings and (where provided) our cookie consent tools. If you disable certain cookies, parts of the website may not function as intended.
10. Security Safeguards
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is completely secure; however, we take security seriously and continuously improve our protections.
11. Your Rights and Choices
Subject to applicable law, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate information;
- Withdraw consent (where processing is based on consent);
- Opt out of certain communications (e.g., marketing/fundraising emails).
To make a request, contact us (Section 14). We may need to verify your identity before fulfilling requests.
12. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information, please contact us so we can address it.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we will post the updated policy on our website with a revised effective date, and we may provide additional notice as appropriate. (Québec law also contemplates notice for amendments to a confidentiality policy where applicable.)
14. Contact Us (Privacy Inquiries)
If you have questions, requests, or complaints regarding privacy:
Handi-Care Intl.
38 Larwood Blvd, Toronto, Ontario, Canada M1M 2M5
Email: info@handicareintl.org
